Services

Although InstoneAir is best known for the air transport of animals including horses, livestock and zoo animals, we are also actively involved in various other areas of the aviation industry. Through our links with major airlines we can provide innovative and cost-effective solutions to meet all of our clients needs. Services we can offer include:

 

  • General Sales Agents representing various airlines and acting as bloodstock marketing office for both scheduled and charter services.
  • Bloodstock Charter Brokers supplying a range of charter aircraft equipped with InstoneAir stalls.
  • Freight Charter Brokers actively involved in providing suitable charter aircraft around the world, at competitive prices.
  • Provision of horse stalls for both narrow and wide-bodied aircraft, for scheduled services and chartersEquipment can be purchased, rented on a per use basis or leased for long-term periods.
  • Design and construction of ancillary loading equipment, such as loading ramps, animal quarantine inspection pens, dolly ramps, loading corrals etc. Design and construction of cattle pens and livestock containers.
  • Consultancy which could include developing a complete system for airlines not familiar with the transportation of animals or advising on transport of zoo animals and exotics, including provision of suitable crates/pens.
  • Provision of fully qualified grooms and loadmasters for livestock flights.
  • Quarantine premises designers. Design, construction and operation of Border Inspection Posts, such as that in use at Stansted Airport.

General Sales Agent (GSA)

We have GSA or marketing arrangements and provide containers to many of the leading freighter and combi operators. Our ‘Airstable’ range has been used on a contract or ad hoc basis for both scheduled services and charters with a large number of airlines, including:
Air Canada, Air China Cargo, Air New Zealand, Air Transport International, ANA, Atlas, British Airways, Cathay Pacific, DHL, DXB Airwing, Emirates, EVA, Fedex, Lufthansa, Malaysian, Martinair, MNG, NCA, Polar, Qantas, Qatar Airways, Saudia, Singapore Airlines, ULS and many others.

Horse Scheduled Charters

InstoneAir provides a comprehensive worldwide service for horse transport by air, using regular scheduled cargo carriers.

On scheduled service B747 / B777 / MD11 aircraft, the self-contained InstoneAir Airstable is used and is recognised worldwide as the best available for scheduled service flights. It allows the horse to travel as comfortably and safely as possible to arrive in the best condition.

With our extensive network of airline contacts around the world we can always find a flight to suit your requirements, please contact us for detailed quotes and schedules.

Once a scheduled service booking is confirmed, InstoneAir will allocate the appropriate Airstable. Each stall is checked by our service department to ensure it is in good condition, as well as being cleaned and disinfected before being deployed to the next destination.

On most flights an InstoneAir representative is on hand to assist with the loading of the horses and operation of the container.

 Where possible, Airstables are deployed to airports where return loads can be obtained, minimising the number of containers that are (de)positioned empty.

Horse Charters

Once a charter is booked, InstoneAir follows a set procedure to ensure all requirements are carried out and logistics are seamlessly co-ordinated to avoid any delays or problems;

  • Types of horses are checked ie. are they thoroughbreds, show jumpers, eventers, horses in training, yearlings, polo ponies etc. Different sizes and types of horses have varying travel and space requirements.
  • After discussing with the shipper the correct type of stall is allocated – quads; triples; doubles  etc
  • An InstoneAir loadmaster is assigned to the charter.
  • Ground handling facilities are checked. Availability of hi-loader (main deck or belly loader); loading ramps (if a walk-on system is being used); availability of fork lifts; cleaning equipment etc. is established.
  • Relevant Department of Agriculture regulations are checked in country of origin and destination. Do aircraft / horse stalls need disinfecting and is an agriculture department cleaning certificate required?
  • Protective materials ordered – polythene / cellotex / soft board / Skymat.
  • Equipment is positioned to the departure airport.
  • Grooms are assigned if not provided by shipper; we will provide up to 17 grooms on a B747 from a pool of professional flying grooms. These grooms are trained and familiar with airline procedures and the special requirements of animals while in flight. 
STN BIP Ramp

Quarantine Premises

InstoneAir designed and constructed the Stansted Airport Border Inspection Post (Stansted BIP).

This facility is used to inspect live animals and animal products on entry into the EU from non EU countries.

The project included close liaison with BAA / DEFRA / EU Commission and it took some 3 years from conception to completion. The company is now highly familiar with the complex design requirements and EU regulations.

The invaluable experience gained running this project is now available to others wishing to construct similar facilities and InstoneAir can act as consultants.

Loadmasters / Grooms

An essential element of bloodstock transport is groom expertise and experience. InstoneAir provides highly experienced, fully trained flying grooms if required. All grooms are certified by ATA or hold a NVQ qualification and a certificate of competence issued by UK agriculture department DEFRA.

InstoneAir loadmasters travel on every charter flight. They are responsible for  the following to ensure that the flight goes smoothly:

  • Pre-flight load planning
  • Assembling horse stalls
  • Ensuring horse stalls are secured to the aircraft pallets
  • Loading horses into the stalls
  • Feed / watering / inspection during flight
  • Monitoring temperature / humidity during flight
  • Offload of horses / stalls
  • Dismantling of the stalls
  • Disinfection and stall cleaning
  • Palletisation of or re-installation of the stalls in the aircraft, whichever is required
  • Reporting any stall damage to the UK maintenance base
  • Liaison with the shipping agent / exporter
  • Reporting to the InstoneAir Operations Centre

 

Consultancy

InstoneAir offers a consultancy service providing comprehensive advice and recommendations to airlines unfamiliar with transporting animals or for companies requiring consultancy for specific projects. Our services include;

  • Advising on the most suitable type of stall for a particular aircraft and route, for example; rigid non-collapsible, partially collapsible or fully collapsible for charters
  • Completing market analysis, cost evaluation and revenue projections for a specific route
  • Advising on stocking densities, temperature control, groom numbers, loading methods, tranquillizer regulations, transit permit requirements and ensuring all IATA, CITES, government and agricultural regulations are adhered to
  • Suggesting the most effective ground handling procedures
  • Recommending the most appropriate airports to use and the most efficient handling companies. Some airports and handling companies are better-equipped to handle livestock than others.

Freight Charter Brokers

InstoneAir also has a very active general cargo charter department, often having return availability after a livestock charter. 

Our database holds details on thousands of the world’s airlines and freighter aircraft, enabling us to source the most appropriate aircraft to fulfil your specific needs – at the most cost effective price. We offer custom made solutions to all your charter problems and can offer a diverse range of aircraft from a Cessna Caravan to the giant 120 ton capacity Antonov 124.

Types of charters include:

  • Livestock
  • Urgent shipments – oil field parts – ships spares – production line components
  • Outsize cargo – off line or too big or heavy for scheduled flights
  • Hazardous – cargo aircraft only
  • Relief supplies – humanitarian aid – generators
  • Perishables
  • Bands on tour
  • Sub-service, supplemental aircraft, contract flying or long term leases

We handle all aspects of a cargo charter. This includes:-

  • providing the aircraft
  • arranging aircraft and cargo handling
  • traffic rights
  • fuel and road transport
  • organising crew transport / hotels

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